Ship to Shore Online Home
Banking Disclosure and Agreement
This Online Home Banking Disclosure and Agreement as
amended from time to time ("Agreement") sets forth the terms and
conditions governing the use of Shipbuilders Credit Union's Online Home Banking
electronic services. Disclosure information that applies to Online Home Banking
services offered by Shipbuilders Credit Union is given below.
Please read this Agreement completely and retain it
with your personal records. By using, or allowing another person to use, Online
Home Banking services offered by Shipbuilders Credit Union, you are agreeing to
be bound by the terms and conditions of this Agreement. In this Agreement, the
terms "you" and "your(s)" refer to the member (if this is a
joint account, singular pronouns shall include each of you), and the terms
"we", "us", "our(s)", and "Credit
Union" refer to Shipbuilders Credit Union.
This Agreement contains the disclosures required by the
Electronic Funds Transfer Act.
Electronic Disclosure of Online Home Banking
Disclosure and Agreement
By accessing the Online Home Banking services, you
acknowledge electronic receipt of the Credit Union's Online Home Banking
Disclosure and Agreement. You agree that you have read this Agreement in its
entirety and will abide by its terms and conditions. You understand that the
Credit Union will not provide you with an additional paper (non-electronic)
copy of this Agreement unless you specifically request it.
Who is Bound by This Agreement
Each person ("signer") who completes the online
Application and/or enters their PIN (Personal Identification Number) or signs
the Application agrees to be bound by the terms and conditions of this
Agreement. If more than one person signs the Application, enters their PIN, or
completes the online Application, all signers are jointly and severally liable.
The Credit Union can waive or delay enforcement of its rights as to one signer
without affecting its ability to enforce its rights as to the other signers. By
accessing the system, or authorizing anyone else to access the system, and/or
by signing the Application, you agree to be bound by the terms and conditions
of the Agreement.
Right to Receive Documentation of Transactions
You will receive a monthly account statement for each
month in which there are transactions or activity on your account. In any case,
you will receive a quarterly statement.
Your Liability for Lost, Stolen, or Unauthorized
Tell us AT ONCE if you believe your PIN has been lost or
stolen. Telephoning is the best way of keeping your possible losses down. You
could lose all the money in your account plus your maximum overdraft line of
credit, if applicable. If you tell us within sixty (60) days of our sending you
the statement on which the unauthorized use appears.
Also, if your statement shows transactions that you did
not make, tell us at once. If you do not tell us within 60 days after the
statement was mailed to you, you may not get back any money you lost after the
60 days if we can prove that we could have stopped someone from taking the
money if you had told us in time. If you have authorized someone else to use
the PIN, you are responsible for all transactions that person(s) initiates at
any time, even if the amount or transactions exceed what you may have
How to Notify the Credit Union in the Event of an
If you believe your PIN has been lost or stolen or someone
has transferred or may transfer money from your account without your
permission, call us at (920)682-8500 or contact us at 2001 Washington Street,
Manitowoc, WI 54220.
For purposes of these disclosures, our business days are
Monday Ð Thursday, 9:00am to 5:00pm and Friday, 9:00am Ð 6:00pm.
Personal Identification Number (PIN) and Personal
Your accounts can only be accessed through Online Home
Banking by the use of an access device with the PIN. Initially, your PIN must
be given to you by Shipbuilders Credit Union personnel. If you forget your PIN,
contact the Credit Union and we will reset your PIN to its default value.
You are responsible for maintaining the confidentiality
of your PIN. The PIN should be memorized and not written, in order to prevent
unauthorized use and so you may report its loss or theft accordingly. You agree
that you will not use or allow anyone else to use your PIN for any transaction
that is illegal under applicable federal, state, or local law.
Our Liability for Failure to Make Transfers
If we do not complete a transaction to or from your
accounts on time or in the correct amount according to our agreement with you,
we will be liable for your losses or damages. However, there are some
exceptions. We will NOT be liable, for instance, if:
- your PIN
has been entered incorrectly;
no fault of ours, you do not have enough money in your account to make the
transaction would go over the credit limit on your credit line;
network system was not working properly and you were aware of the
malfunction when you started the transaction;
beyond our control (such as fire, flood, power failure, or computer
down-time) prevented the transactions despite reasonable precautions that
we have taken;
money in your account is subject to an uncollected funds hold, legal
process, or any other encumbrance or agreement restricting a transaction;
failure to complete the transaction is done to protect the integrity of
the system or to protect the security of your account.
may be other exceptions not specifically mentioned above.
Disclosure of Account Information to Third Parties
We will disclose information to third parties about your
account or the transfers you make:
- when it
is necessary to complete the transaction;
- in order
to verify the existence and condition of your account for a third party,
such as a credit bureau or merchant;
- in order
to comply with government agency or court orders or other legal process;
- to any
subsidiary or affiliate; or
- if you
give us your prior oral or written permission.
You are required to keep the Credit Union informed of your
current address to ensure correct mailing of monthly statements.
The Credit Union may change the terms and conditions of
this Agreement from time to time by mailing written notice to you at your
address as it appears on our records. If any change results in greater cost or
liability to you or decreases access to your accounts, you will be given at
least thirty (30) days prior notice of the change. Prior notice may not be
given where an immediate change in terms or conditions is necessary to maintain
the integrity of the system and/or the security of our Online Home Banking
service or designated accounts.
You may terminate this Agreement with us at any time. The
Credit Union reserves the right to terminate this Agreement and/or your use of
Online Home Banking with or without cause. We may do so immediately if:
- you or
any authorized user of your account breaches this or any other agreement
with the Credit Union (includes account abuse or overdrafts);
- we have
reason to believe that there has been or might be an unauthorized use of
your account; or
- you or
any authorized user of your account requests that we do so.
You agree to pay the Credit Union our reasonable expenses,
including court costs and attorney's fees, for enforcing our rights under this
Additional Benefit Enhancements
From time to time, the Credit Union may offer additional
services to you in connection with your accounts. Some services may be provided
at no additional cost to you and others may involve a specified fee. You
understand that the Credit Union is not obligated to offer such services and
may withdraw or change them at any time.
Reservation of Rights
Failure or delay by the Credit Union to enforce any
provision of this Agreement or to exercise any right or remedy available under
this Agreement, or at law, shall not be deemed a waiver and the Credit Union
expressly reserves the right to enforce such provision, or to exercise such
right or remedy, at a later date.
Except as stated otherwise in the Agreement, this
Agreement does not alter or amend any of the terms or conditions of any other
agreement you may have with the Credit Union.
If any part of this Agreement should be held to be
unenforceable, the remaining provisions of this Agreement shall remain in full
force and effect.
In Case of Errors or Questions About Your Electronic
Telephone us at (920)682-8500 or write to us at 2001
Washington Street, Manitowoc, WI
54220 as soon as possible, if you think your statement is wrong or if
you need more information about a transfer listed on the statement or receipt.
We must hear from you no later than sixty (60) days after we sent the FIRST
statement on which the problem or error appeared.
- Tell us
your name and account number (if any).
the error or the transfer you are unsure about, and explain as clearly as
you can why you believe it is an error or why you need more information.
- Tell us
the dollar amount of the suspected error.
If you tell us orally, we may require that you send us
your complaint or question in writing within ten (10) business days. We will
tell you the results of our investigation within 10* business days after we
hear from you and will correct any error promptly. If we need more time,
however, we may take up to 45** days to investigate your complaint or question.
If we ask you to put your complaint or question in writing and we do not
receive it within 10 business days, we may not credit your account. If we
decide that there was no error, we will send you a written explanation within
three (3) business days after we finish our investigation.
*If you assert an error within 30 days after you make
the first deposit to your account, we will have 20 business days instead of 10
** If you give notice of an error within 30 days after
you make the first deposit to your account, or notice of an error involving a
transaction initiated outside the U.S., its possessions and territories, we
will have 90 days instead of 45 days to investigate.
You may use Online Home Banking to perform the following
account balances, dividends and available histories; obtain loan balances,
next payment due date, scheduled payment amount, payoff amount, and
clearance of specific checks within the history period available;
funds between your savings, checking, and club accounts;
Limitations on Transactions
The maximum aggregate transaction amount permitted by the
Credit Union's Online Home Banking service is $10,000.00 during any 24-hour